Organigram Inc. (“Organigram”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in an open and transparent way.
Organigram is a company incorporated in Canada, with its principal place of business in Toronto, Ontario.

We handle your personal information in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles. This Privacy Policy explains how we collect, use, store and disclose personal information, and how you can access and correct your information or make a complaint.

Last updated: February 24, 2026

Who this policy applies to

This Privacy Policy applies to personal information collected through our website (the “Website”) and related communications.

Our Website is intended for healthcare professionals only.

By using our Website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use and disclosure of your personal information in accordance with it.

What personal information we collect

In this Privacy Policy, personal information has the same meaning in the Privacy Act and means any information or opinion about an identified individual or an individual who is reasonably identifiable, whether that information or opinion is true or not; and whether the information or opinion is recorded in a material form or not.

In general, we collect personal information that is reasonably necessary for us to provide our products and services and operate our Website.

We may collect personal information such as:

• Your full name

• Email address

• Phone number

• Organisation, role and AHPRA registration number (for healthcare professionals)

• Postcode

• State or territory of residence, and

• Information you provide in enquiries or correspondence (including any content you submit via forms)

We may also collect personal information that is required or authorised by law.

Sensitive information 

Sensitive information has the meaning given in the Privacy Act and includes information such as health information.

We generally do not collect sensitive information from you. However, if you voluntarily include information that could be considered sensitive information (for example, health information) in your interactions with us, we will handle it carefully and in accordance with the Privacy Act and use it only for the purpose for which it was provided (unless otherwise permitted or required by law).

We will only collect your sensitive information where it is reasonably necessary for our functions or activities, and with your consent (unless an exception under the Privacy Act applies).

How we collect personal information

We may collect personal information when you:

• Register to create a user account on the Website

• Submit an enquiry through the Website

• Request product or service information

• Download content from the Website

• Contact us by email, phone or other correspondence

We generally collect personal information directly from you.

Information we collect automatically

When you visit or use our Website, we (and our service providers) may automatically collect certain information via cookies and similar tracking technologies, including:

• IP address

• Browser type and operating system

• Device identifiers

• Access dates and times

• Pages viewed, duration of time spent on pages, and links clicked

• Whether you are a returning visitor

• Referring website or method by which you reached our Website

• Approximate location information (for example, city and country)

We use this information to operate and improve our Website, understand usage patterns and to help us maintain security. This information generally does not directly identify you.

Cookies and analytics

We use cookies and similar technologies to improve your Website experience and understand how the Website is used.

A cookie is a small file stored on your device. Cookies may help us recognise your browser, remember preferences, and measure Website traffic.

We also use third-party analytics tools such as Google Analytics, Google Tag Manager, and Wix to help us understand Website traffic and improve performance. Information collected using these tools is handled in accordance with the policies of those third parties.

Some third-party analytics and tracking tools may collect information and process it on servers located outside Australia. This may also involve overseas disclosure of personal information.

To find out how Google Analytics handles your data, please see Google’s privacy policy here: https://policies.google.com/privacy.

To find out how Wix handles your data, please see Wix’s privacy policy here: https://www.wix.com/about/privacy. The information collected via cookies and analytics tools usually does not personally identify you.

You can manage your cookie preferences and analytic tools using the cookie banner on our Website. You can also disable cookies in your browser settings. Please note that if you disable cookies, some Website features may not function properly.

Why we collect, use and disclose personal information

We may collect, use and disclose your personal information for the following purposes:

• Responding to enquiries and requests

• Providing educational, informational, or professional content

• Communicating with you about updates, events, or relevant information

• Improving the Website, communications and user experience

• Maintaining system security

• Complying with legal and regulatory requirements

• Any other purpose notified to you at the time of collection, or with your consent

We may only use or disclose personal information for purposes permitted under the Privacy Act.

Marketing communications

We generally do not use your personal information to send you marketing communications. However, we may still send you important non-promotional messages (such as, service-related, security or administrative notices).

If we send marketing communications to you, you may opt out at any time by using the unsubscribe facility in the communication or by contacting us using the details below.

When we share personal information

We may disclose personal information:

• Within Organigram Inc and with related bodies corporate and our affiliates for the purposes described in this policy;

• To trusted service providers who support our operations (for example, IT, website hosting and communications support)

• Where required or authorised by law (including regulators, law enforcement agencies, or courts)

• To professional advisers (such as legal or audit advisers), where necessary and

• As part of a business restructure, sale, acquisition or similar transaction.

We require service providers to handle personal information in accordance with confidentiality and privacy obligations. We do not sell your personal information.

Overseas disclosure

Some of our affiliates and service providers may be located outside Australia, and may store or process personal information outside Australia, including in Canada, the United States of America and the European Union.  

Where we disclose personal information to overseas recipients, we take reasonable steps to ensure they handle it in a way that is consistent with the Privacy Act and the Australian Privacy Principles.

How we protect personal information

We take all reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include physical, organisational and technical safeguards.

No method of transmission or storage is completely secure. While we take reasonable steps to safeguard your personal information, you provide information to us at your own risk.

How long we keep personal information

We keep personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, or as permitted by law.

When personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

Accessing and correcting your personal information

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading.

To make a request, please contact us using the details below. We will respond to you within a reasonable timeframe. We may need to verify your identity before processing your request.

In some situations, we may refuse access or any corrections where permitted by law. If so, we will explain why we have refused access or refused to make corrections.

Privacy complaints

If you believe we have mishandled your personal information or breached Australian privacy laws, you can make a complaint by contacting us using the details below.

Please include as much detail as possible. We will: 

• Acknowledge your complaint within a reasonable timeframe, and

• Investigate and respond as soon as reasonably practicable

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.

Third-party links

Our Website may contain links to third-party websites for your convenience.

We undertake reasonable steps to consider the privacy and data protection practices of third-party websites before including links on our Website. However, we do not control and are not responsible for the content, security or privacy practices of those third party websites.

We encourage you to review the privacy policies of any third-party sites you visit.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on our Website with a revised “Last updated” date.

We will also notify you if we make significant changes to the Privacy Policy.

Contact us

If you have any questions about this Privacy Policy, want to access or correct your personal information, or wish to make a privacy complaint, please contact:

Privacy Officer
Organigram Inc
Email:  privacy@organigram.com.au  
Address: 145 King Street West #1400, Toronto, ON, M5H 1J8, Canada
Phone: 1300-206-981